You are here: silicon.com > Software > SOA/Web Services

SOA/Web Services

Amazon cuts Slough jobs

Wants multilingual staff in Ireland...

Tags: amazon.co.uk

By Dan Ilett

Published: 2 March 2006 16:40 GMT

Online retailer Amazon.com is to move 90 Slough-based jobs to Ireland as the company seeks to recruit 450 multilingual customer-service staff.

The company said it wants more French and German speakers but that a squeeze on resources in Slough meant it couldn't find enough linguists.

An Amazon.com spokesman told silicon.com the company is planning to close its Slough call centre.

He said: "We've announced a new call centre in Cork and are creating 450 jobs there. At the same time we are proposing to close the customer call centre in Slough. We are now consulting [staff] there.

"We're hoping that all our customer call centre staff will relocate. We're going to open in Ireland regardless of Slough for the future growth of the European business. Ireland has an excellent reputation for second and third languages."

Amazon said it had been struggling to find enough staff around the Christmas period to deal with the number of calls it was receiving.

The new operation will deal with internet and telephone enquiries.

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure

  • Jobs
IT Technician, Cambridge (9m FTC)

The role primarily involves receiving problem tickets raised through our global ticket system for internal client PCs and laptops, our telephone ...

Service Delivery Manager / Account Manager

Additionally, they are expected to maximise the strength of the customer relationship by building a solid rapport with contacts within the client ...

Software Renewal Sales Representative

English (other European languages French; German, Spanish would be helpful) The Benefits: - 25k Basic salary - 13k Variable uncapped - 20 days ...

CIO50 2008
The silicon.com CIO50 2008 profiles the most influential and innovative tech chiefs in the UK across all industries and organisation size, from the biggest FTSE100 companies to high growth dot-com start ups and the public sector. The list was voted on by the UK CIO community and a panel of experts. Find out more in our latest special report.





Quick Sitemap Links: