Anonymous

North Yorkshire

Civil Servant

I have several accounts with Nationwide and find them generally very good. I contacted them about this matter and asked if any of my details had been compromised, i.e. name, address, email, telephone numbers etc. I received a very bland response, almost verbatim with this article. Nationwide raised the question of ID Theft, well forewarned is forearmed, but Nationwide doesn’t see it like this when it comes to letting you know what personal details are on the laptop.
Nationwide may insist that any victims of identity fraud will not suffer financial loss as it has a policy of reimbursing money stolen. I understand this to be a loss due to ID Theft from ANY bank, building society, lender or credit card issuer, and not just Nationwide accounts. I hope Nationwide has the same understanding.