By Will Sturgeon
Published: Wednesday 15 February 2006
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Name
Anonymous
Location
London
Occupation
IT
Comment
Interesting - becuase the point made is valid - this is a typical phone scam and obviously as the reader actually points out (but doesn't really say) this obviously wasn't BT! But a fraudster trying to get the information and using BTs name, but when pushed for details, they backed down.
Social Engineering which is what this is called is on the rise and this is a typical way of doing it - whether it using BTs name, or anyone elses.
Point here, never give details out if you're not sure. Do a check-back on them first - ask them to confirm your details, ask them to tell YOU details about your recent transactions before you tell them anything. Simple but effective!
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