John

Leeds

IT Consultant

Having been the victim of a card fraud in a restaurant, the waiter took my card away and came back with a slip for me to sign but had also taken a second impression of my card which was "signed" by god-knows-who, I would sooner use chip & pin as I have in France on numerous occasions.

The chances of another customer seeing your pin is about the same as them seeing you key it in at a cashpoint i.e. practically zero.

Card fraud in France has plummeted since they started using chip & pin.
As for an increase in card not present and telesales fraud there are easy ways to help cut this - ask for the CVV, the cardholders address. Verify both with the issuer and only deliver to the cardholder's address.