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Published: Tuesday 10 August 2004
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Name
Anonymous
Location
UK
Occupation
semi-retired consultant
Comment
Have AOL ever cared much about customer satisfaction?
Their interpretation of the "bottom line", is of course the usual definition of profit margin.
Let's face it, all instant messaging programs are flawed & vulnerable.
Basically, don't use IM.
You will doubtless find that you can live (more productively),without it.
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