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Security Strategy

By silicon.com

Published: Monday 17 November 2003


Name

Anonymous


Location

UK


Occupation

Web Developer


Comment

This is a side issue but never the less related to the issue of online security. I have recently placed an order with http://www.pixmania.com/dev/gui_web/home/index.php A few minutes after placing the order I received an order confirmation - so far so good. Then later that day I receive another email as below;
----------------------------------
Dear Customer,

Thank your for your order on Pixmania.

PLEASE REPLY TO THIS MAIL FOR VALIDATION!

Our insurance company has issued new measures of security regarding all orders placed on our website.

Consequently, in order to proceed with your order, we would need the following details from you :

- An alternative e-mail address (for security reasons, we cannot validate orders with anonymous email addresses attached, like Yahoo, Hotmail, etc...)

- A phone number (company or home line) that can be checked on the directory (BT white pages, Yellow pages, infobel, etc.)

- For all orders, we ask you to send us a fax with an ID (Driver's license, utility bill, passport... or equivalent on the following fax: 0033 145 700 933)

We are sorry about the inconvenience this may cause you. Bear in mind these measures are intended for the customers protection, due to a large amount of

Credit Card frauds, on the Internet, in the UK.

Best regards and thank you for choosing Pixmania.

Pixmania Customer Care

Alexandre Giroux
Validation Department

Tel : 01 45 70 07 42

Fax :01 45 70 09 33

--------------------------------

Being a frequent online user I have never been asked this before?? Casting doubts in my mind whether this is some sort of scam - a bit like the money scams from Nigeria?? Or am I being too paranoid?

What should I do??

pls help



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