
Inside Symantec's security operations centre
By Nick Heath
Published: 21 July 2008 11:16 GMT
Symantec's security operations centre analyses more than one billion logs per day, as part of a global network monitoring attacks on computer networks for 650 customers.
And the centre faces a growing threat, with a 140 per cent increase in the amount of malware being deployed online over the past six months.
Today the 24/7 centre deals with more than 3,200 security incidents and sees 10 security incidents escalated every day.
Alan Osborne, senior manager of global technical operations for Symantec managed security services, said: "We are seeing more escalated security events now. There are a reasonable number of severe security incidents.
"If it's a critical security event then we will ring the client whatever time it is day or night, we will get them out of bed if necessary."
Photo credit: Nick Heath
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