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Microsoft - halted Vista, XP updates resumed
But filter not a fix for those with Dynamics RMS

By Ina Fried

Published: Wednesday 07 May 2008

Microsoft has said it is resuming two major Windows updates that had been halted because of a conflict with one of its own software products.

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A week ago, Microsoft delayed the release of Windows XP Service Pack 3 because of a problem that could lead to data loss when running the XP update in conjunction with its Microsoft Dynamics Retail Management System program. It also halted automatic updates to Windows Vista Service Pack 1 because of a similar issue.

The software maker said it is releasing XP Service Pack 3 for web downloads, and resuming automatic updates to Vista Service Pack 1, after developing a filter that will prevent machines running Dynamics RMS from getting either update.

The filter is not a fix for the incompatibility, though Microsoft said it is working on that as well.

The company said in a statement: "A fix for this issue is currently in testing at Microsoft and with customers, and we hope to make it publicly available this month. Until then, Microsoft is advising Microsoft Dynamics RMS customers to not install either service pack."

Those already running Dynamics RMS with one of the Windows updates should contact customer support, it said.