
Admits it got the 'price mix wrong'…
By Ina Fried
Published: 29 February 2008 08:30 GMT
In what may be an unprecedented decision, Microsoft has said it plans to lower the retail prices for several versions of Windows Vista.
Vista: all the coverage...
1. Some to get Vista SP1 this week
2. Vista SP1 finally ready for manufacture
3. Do US businesses want Vista at last?
4. Microsoft refreshes Vista SP1
5. Don't put Vista in schools, says education agency
6. Details of Vista SP1 revealed
7. Poll: Vista gets vote of no confidence
8. Vista: Piracy rates half the level of XP, says Microsoft
9. Microsoft still bullish about Windows Vista
10. One year on: XP still outshining Vista
For those in the US, Microsoft is cutting prices only on the higher-end versions of Vista, and only for the upgrade version used to move from an earlier copy of Vista. The suggested price for Vista Ultimate drops to $219 from $299, while Home Premium falls to $129, from $159.
Other developed markets will also see price cuts, while in emerging markets, Microsoft is eliminating the distinction between full and upgrade versions of Home Basic and Home Premium as it attempts to convince more users there to use genuine software.
Analysts were surprised by Microsoft's move.
Analyst Chris Swenson, who tracks retail software sales for NPD Group, said: "I can't remember a big price cut like this. It's very unheard of."
Microsoft finalised Windows Vista in late 2006 but held back its retail launch of the product until January 2007. It has sold more than 100 million copies, largely on the back of a strong overall PC market, but retail sales have significantly trailed those of XP in its early days and Vista has received a number of critical reviews.
In an interview, Windows consumer marketing vice president Brad Brooks said Microsoft has been testing lower prices over the past few months and was surprised to find the amount of revenue lost was more than made up for by an increase in the number of PC buyers willing to shell out for an upgrade.
Brooks said Microsoft had done a lot of research prior to Vista's launch, but noted that both Home Premium and Ultimate were new products for the company. He said: "We probably got the pricing mix wrong. You don't always get it right but you make the adjustment."
Gartner analyst Michael Silver said the move - which applies only to standalone versions sold at retail stores - is puzzling. "It's sort of an odd move," said Silver, who noted that the market for such upgrades is fairly limited. Those who bought XP in the fourth quarter of 2006 got a coupon for a free Vista upgrade, while most of those who have bought systems since then have got Vista. Machines purchased prior to 2006 probably aren't all that attractive as candidates for a Vista upgrade.
He said: "I guess at the end of the day anything that makes Vista a little bit more accessible is probably a good thing." but added that a cut in the price computer makers pay would have a far bigger impact, given new PC licences account for 80 per cent of Vista sales. Silver added: "The whole notion of upgrading PCs has sort of fallen by the wayside."
And, a retail price cut could actually hurt Microsoft when it comes to the market for new PCs and among businesses trying to decide when, or whether, to move to Vista.
He said: "To the extent this ends up damaging Vista's reputation instead of broadening its appeal, I think that's a danger."
Microsoft's Brooks discounted that, saying if that were the case, Microsoft would have seen sales drop rather than rise when it tested the lower price promotions in France and the UK in December and January. As for the limited market for upgraders, Brooks said the new pricing should also make it more attractive for existing Vista PC owners that want to move to a higher-end version.
Brooks also pointed to the increase in sales Microsoft saw when it cut the price to computer makers for Windows XP Media Center Edition. Initially pitched as a high-end version above Windows XP Pro, Microsoft eventually lowered the price to not much higher than Windows XP Home and saw it become the dominant consumer version.
Brooks said: "It went from a run rate of about one million [copies] a year to a run rate of several tens of millions a year. So yeah, we got it right."
Original article: Microsoft chops Vista retail prices from CNET News.com
Desirable to have a MSCE in windows XP and exposure to windows Vista. Desktop Support Engineer x 6 – Loughborough, Leicestershire – 17.59 ...
Purchasing, building and supporting PCs, laptops, printers etc. LINUX SYSTEMS ADMINISTRATOR RedHat Support, 2nd-3rd Line Systems Admin, Shift Adeptra ...
KEY TECHNICAL SKILLS WITHIN 1ST/2ND LINE SUPPORT ARE: Windows XP, Windows Vista, MSOffice, TCP/IP Networking & general Hardware or Back-ups. Public ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Clive Longbottom Windows 7: Not perfect - but ready for prime time Microsoft's latest OS fixes most of Vista's ills - but still has challenges ahead
Stephen Kleynhans Mind the details with Windows 7 Just because it might work better than Vista, it doesn't mean you can be sloppy