By Tim Ferguson
Published: Tuesday 08 January 2008
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Name
Simon Harper
Location
London
Occupation
CRM Specialist
Comment
It is the business and underlying processes that fulfill CRM.
Pulling different technologies together are enablers to achieving CRM and supporting business capability.
For the small business, you have forgotten the rea...
Tom Greenberg
Technology is how CRM is implemented. The busines...
Nick Cole
Good article - emphasizing organisational change a...
Simon Harper
Many are contact/sales automation enablers. Not mu...
Simon Harper
It is the business and underlying processes that f...
Simon Harper
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
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