
By Tim Ferguson
Published: Tuesday 08 January 2008
Email story to a Friend | Report Abuse
Name
Simon Harper
Location
London
Occupation
CRM Specialist
Comment
Many are contact/sales automation enablers. Not much information in terms of order management and financials - although possible with integration to other products...
For the small business, you have forgotten the rea...
Tom Greenberg
Technology is how CRM is implemented. The busines...
Nick Cole
Good article - emphasizing organisational change a...
Simon Harper
Many are contact/sales automation enablers. Not mu...
Simon Harper
It is the business and underlying processes that f...
Simon Harper
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
The Round-Up The Weekly Round-Up: 03.12.09 'Ere guv, you'll never guess who I had in the back of my cab the other day…'
Stuart Roberts Shared services - how to get it right in your business Recession boosts uptake