By Tim Ferguson
Published: Wednesday 22 August 2007
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Name
Dave Brown
Location
Essex UK
Occupation
Retired
Comment
A responsive and quick customer service for email access is great - but doesn't address the problems that occur when the customer service from personal telephone contact is abysmal (personal experience).
10,000 contact centre staff!
Do they not realis...
Nick Cole
This sounds like a classic "know-nothing" manager ...
Anonymous
After an hour in a queue on Sunday evening, trying...
Steven Courtney-Crowe
A responsive and quick customer service for email ...
Dave Brown
Will we have English speaking agents who have a cl...
Roger Huffadine
What would also help was if the customer service s...
Brian Bolton
BT have no clue what customer service is!
Boy d...
Anonymous
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