Symon Chalk

Hastings, UK

IT consultant

All round a good article, but it does mention the oft-stated, and mistaken, assumption that commercial software provides some form of warranty. In fact, if you read all the details of an EULA, practically all commerical software, especially the off-the-shelf kind (i.e. Microsoft Office) explicitly denies fitness for purpose, etc. In reality the only software offered with any form of warranty regarding fitness-for-purpose tends to be vertical market applications.