Simultaneous hardware and software failure blamed
By Jo Best
Published: 26 March 2007 15:00 GMT
Vodafone has promised that customers who have seen their email go missing following a hardware and software failure will have their messages restored.
The mobile company suffered an outage of its email systems that lasted for several days after a "simultaneous hardware and software failure" which affected all users with a Vodafone.net address, the company said.
Although Vodafone's email offering came back online on Friday, one user who contacted silicon.com said their inboxes remained empty of all stored mail.
The reader wrote: "It's appalling."
A Vodafone spokesman told silicon.com that users' email is being systematically restored.
He said: "[Users] won't have lost anything, it's just taking a while to get back up to speed again. Everyone affected will get every email they've been sent, hopefully in the next day."
Key areas of responsibility will include: - estimating outage and recovery times - modelling availability patterns and failure mode analysis - ...
JOB TITLE: Vodafone Global Account Director. SELLING TO: Vodafone. YOU MUST HAVE/BE THE FOLLOWING - The Vodafone Global Account Director must have ...
We are recruiting Outage Planners for a leading energy business consultancy organisation. I am currently seeking Outage Planners to be based across ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Digg
Slashdot
Del.icio.us
Stumble
Reddit
RSS Feeds
Nick Heath Your top HR tech priorities for next year revealed How to make human resources IT work for you
Bob Tarzey Why you must rein in your power users When they do damage, it can be catastrophic to your business