You are here: silicon.com > Software > Applications

Applications

SAP to offer cut-price Siebel support

Courts Oracle customers with hefty discount...

Tags: sap, oracle, siebel

By Dawn Kawamoto

Published: 15 May 2006 08:40 GMT

SAP is expected to announce today it will offer third-party maintenance and support to Oracle's customers running Siebel Systems applications.

SAP, which is offering the service through its wholly owned subsidiary TomorrowNow, is hoping to woo away Siebel users by offering up to a 50 per cent price-cut over Oracle's maintenance and support prices, an SAP representative said.

The move is nothing new for SAP and its TomorrowNow as they fight Oracle in the enterprise applications market. TomorrowNow provides third-party maintenance and support to other companies Oracle has acquired, such as JD Edwards and PeopleSoft.

As part of a series of SAP announcements leading up to its Sapphire user conference next week, TomorrowNow will be unveiling support for Siebel's 5.x, 6.x, 7.0x, 7.5x and 7.7x applications for up to 10 years, with new security fixes and bug patches, said an SAP representative.

TomorrowNow is offering its third-party Siebel support and maintenance to users who want to retain their Siebel applications and is also making it available via SAP's Siebel Safe Passage Program. That programme is designed to offer software and services to transition Siebel users to SAP's customer relationship management software, according to a company representative.

TomorrowNow has opened a Siebel support office in North Carolina's Research Triangle Park, which houses a team that includes several former senior Siebel support members.

Dawn Kawamoto writes for CNET News.com

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure

Clive Longbottom Windows 7: Not perfect - but ready for prime time Microsoft's latest OS fixes most of Vista's ills - but still has challenges ahead

Stephen Kleynhans Mind the details with Windows 7 Just because it might work better than Vista, it doesn't mean you can be sloppy


  • Jobs
Linux Administrator

As Senior sysadmin, your duties will include: - Installation, monitoring and maintenance across the global server infrastructure (UNIX) - Maintenance ...

Service Activation Technician, Ethernet Services, Cisco R&S, London

Service Activation Technician required for pivotal role within a leading global ISP based in the City of London. The successful candidate will have: ...

Technical Support Account Manager - Germany

Serve as an advocate on behalf of customers for issues requiring code fixes, patches or feature requests.Follow all documented processes to ensure ...

Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.





Quick Sitemap Links: