But all the online investment in the world won't increase leg-room or cut down on the chances of being sat next to a nutter...
Published: 19 November 2001 17:45 GMT
Coach firm National Express is hoping its newly launched Qjump.co.uk website will improve the ticket-buying experience of its customers.
In a £6m deal with CRM consultancy Detica, National Express has gradually introduced the ticketing service over the last few months.
The construction of the site has taken two years from concept to launch and mirrors a similar move by BA.
The 'world's favourite airline' is working with RightNow Technologies to improve information for customers on its site.
Using RightNow's Web eService Centre the site will be able to churn out automated email responses and through self-learning technology be able to predict and anticipate customer queries.
Apart from Cisco R&S LAN / WAN experience you much be experienced with implementing Cisco CallManager (ideally 4, 5 and 6 and 7 would be beneficial) ...
High speed serial interfaces could include PCI-Express, SPI4.2, 10GBase-KX4(XAUI), Interlaken, RapidIO. FPGA development from design concept, ...
CRM Manager - RightNow, Epiphany, Salesforce or Dynamics My prestigious client based in central London requires a CRM Manager to join their Systems ...
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