Published: 14 August 1998 17:55 GMT
Hertz's virtual call centre for Europe went live this week. The worldwide car rental company has been migrating its European reservation call centres to a greenfield site in Dublin, Ireland, since October last year.
The centre has a capacity for 400 agents, including native French, German and Spanish speakers. The system is built on Lucent architecture and has computer telephony, interactive voice recognition and Web enabling facilities.
Dublin 15 They have an opening for an Operations Technician (Nights) based in the NOC in Dublin 15. Responsibilities include support and development ...
Application Support, Technical Support Analyst, French or Spanish, SQL Server, MCP/MCSE, Cisco Networking. Ideally an experienced Bi-lingual ...
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